NOC Datacentre IT Engineer - Leading Hosting & Cloud Brand
£18,000 - £25,000 + Company Benefits
We are delighted to offer this opportunity to join one of the UK's leading managed hosting companies.
We offer managed hosting solutions for any size or type of business - from a single server to complex managed hosting environments. We're looking for additional staff for our Datacentre in Maidenhead who can contribute to our growing success.
The NOC Datacentre IT Engineer role:
> You will be a technically gifted individual
> You will have a great understanding of customer service and a strong desire to get involved in your job and go the extra mile
> You will be used to working on deployments racking, configuring servers etc
> You will be a tech savvy individual with a keen passion to work in an IT environment
NOC Datacentre IT Engineer Required Skills / Experience:
+ Good understanding of server hardware, Dell, HP and Supermicro would be beneficial
+ Basic understanding of Cisco switches and firewall configuration.
+ Installation, configuration and administration of Windows, Linux and Vmware operating systems.
+ Basic understanding of Shared Hosting
+ Databases (MYSQL, MSSQL, ACCESS)
+ Basic understanding of Domains
+ Whois Lookups
+ Nameserver amendments
+ Transfer Status
+ Basic understanding or control panels i.e. Plesk and cPanel
+ Experience of shift working in a 24x7 environment , preferably within a Datacentre
+ Technical customer support or Helpdesk experience
+ Delivering second to none customer care
NOC Datacentre IT Engineer Key Responsibilities:
Some of the responsibilities of this position are:
+ Helping customers resolve their technical issues via ticket/telephone and escalating support requests whenever necessary
+ Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
+ Server configuration and network support/administration
+ Managing Backups
+ Monitoring networks and servers
+ Managing tasks in the Datacentre environment and liaising with maintenance personnel
What do we offer in return? ..
+ We'll shout you to lunch once a month
+ ½ Day off on your Birthday
+ Breakfast on us every day, including a hot roll on Fridays
+ Free on-site car parking
+ Long service benefits
+ Snacks, drinks and fruit all day, everyday
+ Share save and childcare voucher schemes
+ Supported training and access to an online training portal 24/7
Training & Development:
As you can gather, we have a relaxed and friendly working environment but don't be fooled; you will be working with some of the country's best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme. We look forward to hearing from you...
You may have worked in the following capacities:
Hosting Engineer, Hosting Support Engineer, Server Engineer, Data Centre Support Engineer, Graduate IT Infrastructure Engineer, Junior Infrastructure Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.