Data Centre Systems IT Engineer - Top 3 Managed Cloud Computing Brand
London EC1V, UK
£25,000 - £30,000 DOE + Excellent Company Benefits + Perks
++ We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience ++
We are delighted to offer this opportunity to join one of the UK's leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The Data Centre Systems IT Engineer role:
+ Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
+ You will be remote hands for our clients when required.
+ You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
+ The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:
+ Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
+ Server configuration and network support/administration
+ Updating asset management systems and stock control systems
+ Managing Backups
+ Monitoring networks and servers
+ Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
+ Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
+ Have deployment experience or Knowledge of OS installations (Widows, Unix)
+ Have Basic experience of Cisco networking equipment
+ Be a practical person comfortable in a physical role handling heavy equipment
+ Have high standards in customer care
+ Be self-motivated with a can do attitude
+ Have clear verbal and written communication skills, good telephone manner.
+ Be hands on, proactive and organised in the way you work
+ Be able to work on their own initiative to meet SLA's
+ Knowledge of network equipment and IP configurations
+ Knowledge of RDP, SSH and how to access equipment remotely
+ Fibre optic cabling and structured cabling
+ Asset management system experience
+ Experience of shift working in a 24x7 environment, preferably within a Datacentre
+ Technical customer support or Helpdesk experience
What do we offer in return? ..
+ We'll shout you to lunch once a month
+ ½ Day off on your Birthday
+ Long service benefits
+ Breakfast on us every day, including a hot roll on Fridays
+ Snacks, drinks and fruit all day, everyday
+ Share save and childcare voucher schemes
+ Supported training and access to an online training portal 24/7
Training & Development:
As you can gather, we have a relaxed and friendly working environment but don't be fooled; you will be working with some of the country's best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you...
You may have worked in the following capacities:
Hosting Engineer, Hosting Support Engineer, Server Engineer, Data Centre Support Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.