Customer Service Advisor

  • Job Reference: 25185199-2
  • Date Posted: 11 January 2017
  • Recruiter: Shape It Recruitment Limited
  • Location: Birmingham
  • Salary: £17,000 to £20,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Customer Service Advisor

Customer Service Advisor

"Bad customer service"- if that phrase left you indifferent then this role is probably not for you. If it made you shudder however, you might be the person we're looking for.

Why you?

Well because you're one of the people that know a company is only as good as its customer service and you pride yourself in the way you communicate with people over the phone, be they elated, raging or confused. If you're just as good in writing and with numbers, then hats off to you! You're definitely the right person for this!

You've probably got this experience:

- Flair for dealing with customers over the phone and e-mail

- Experience working in a customer service role

You'll be working for an amazing IT company that will put you on a training course as soon as you start- they want to empower their employees to become the best they can be. As passionate as they are about their services, that's how passionate they are about the people they work with.

Unlike other customer service roles, the career progression opportunities are endless, with current employees being promoted regularly and provided ongoing training. And last, but not least you'll also be working with a bunch of great and passionate people that work hard, but enjoy working for the business!

This one was meant for you. Don't miss out!